This is a draft, and it’s still being reviewed.
Terms for sellers
Last updated 2 November 2026
These terms are between you and [Company name], [Registered address] (“we”). They apply when you open an account to sell airtime and data, on our website, through WhatsApp or through our API.
Your account
You must be at least 18 and give true details. We check your identity before your store goes live, and we can turn an application down. Keep your sign-in details private. You’re responsible for what happens on your account, including what your team members do.
Selling
You sell in your own name and set your own prices, up to the maximum we show. You’re responsible for how you describe what you sell and for looking after your customers. You must not mislead customers, use a name that suggests you’re a network or someone else, or sell to anyone for fraud or another crime.
Prices and payment
We show your cost for each product before you buy. Prices can change, and a change doesn’t affect orders you’ve already paid for.
Your balance
Your balance holds what you’ve added and earned, for buying from us or withdrawing to your own mobile money wallet. It earns no interest. We may ask for more checks before a withdrawal, and we may hold money while we look into suspected fraud.
Prepaid stock
When you buy stock, you pay up front and get single-use codes. Keep them safe: anyone holding a code can use it. Codes can’t be used while your account is suspended or if the product is withdrawn. If a product is withdrawn or your account ends, we cancel your unused codes and return what you paid for them to your balance.
Delivery and refunds
If a delivery fails, the payment is returned to where it came from, or a stock code works again. We can’t reverse a top-up sent to a wrong number that you or your customer gave us, because the network has already delivered it.
Inviting other sellers
You can earn from delivered sales made by sellers you invite. You earn only from real sales, never from sign-ups, and only one level down. We may withhold earnings from invitations that are fake or made to yourself.
Suspending and closing
We can suspend an account for fraud, a breach of these terms or a legal requirement, and we’ll tell you why unless the law stops us. You can close your account under Account once your balance is withdrawn and your orders and payments have finished. If you hold unused stock codes, contact us first so we can cancel and refund them. Our privacy policy explains what we keep afterwards.
Our responsibility
We rely on networks, suppliers and payment companies, and we don’t promise an uninterrupted service. We aren’t responsible for your lost profits or indirect losses. Nothing here limits what the law doesn’t allow us to limit, including your rights as a consumer. We aren’t affiliated with any network unless we say so.
Changes and law
We’ll tell you about important changes before they apply. These terms are governed by the laws of Ghana. For questions, contact [Contact email].